Privacy Policy

Effective Date: August 01, 2025
Last Updated: August 01, 2030

1. Introduction

EntraGuard ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our services, including our web application, mobile apps, and related technologies (collectively, the "Services").

By using EntraGuard, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information:

  • Student/Parent/Staff names, email addresses, phone numbers.
  • Login credentials.

Attendance & Security Data:

  • RFID scan logs, gate entry/exit records.
  • Classroom attendance and roll-call information.

Device & Usage Data:

  • IP address, browser type, operating system, and app activity.

Payment Data (if applicable):

  • Subscription billing details processed securely by third-party providers.

3. How We Use Information

We use collected data to:

  • Provide secure access control and attendance tracking.
  • Send real-time alerts and notifications to parents/guardians.
  • Improve system reliability, analytics, and user experience.
  • Manage subscriptions, billing, and account services.
  • Comply with legal and regulatory obligations.

4. Information Sharing

We do not sell personal data. We may share limited data:

  • With authorized school administrators for attendance and security purposes.
  • With service providers (hosting, cloud, payment processors) under confidentiality agreements.
  • When required by law, regulation, or court order.

5. Data Security

We use industry-standard encryption, secure servers, and access controls to protect your information. However, no system is 100% secure, and users must safeguard their account credentials.

6. Data Retention

We retain data only as long as necessary for operational, legal, or compliance purposes. Schools and administrators may request data deletion.

7. Children's Privacy

EntraGuard is designed for use by schools and authorized guardians. We comply with applicable child data protection laws (e.g., COPPA, GDPR for minors). Parents/guardians may contact us to review or request deletion of their child's data.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data.
  • Opt out of non-essential communications.
  • Request a copy of stored information.

9. Contact Us

If you have questions or concerns, please contact:
info@entraguard.online